Tipping doesn't improve service, study finds

Tipping doesn't improve service; most tip out of conformity, not appreciation.

Why it matters

  • Study challenges belief that tipping improves service.
  • Explores motivations behind tipping.

By the numbers

  • Americans spend ~$500/year on tips.
  • U.S. tipping system: >$50 billion annually.

The big picture

  • Tipping rates rise over time due to social conformity.
  • May reflect growing economic inequality.

What they're saying

  • Some see tipping as a way to underpay employees.
  • Anecdotes suggest tipping doesn't always improve service.

Caveats

  • Theoretical study based on a model.

What’s next

  • Explore alternative compensation models.